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Core Values

 
 

There are a lot of companies out there, but not enough are committed to doing things the “right way” – ethically, honestly, and pursuant to the values that make us who we are – both as a company and as employees of the company. Well, fortunately for all of us, West Tree Service is not one of those companies. For any company to survive, much less thrive, that company must EARN the trust of its employees, its customers, and the public. Trust is earned, not given, and it is something that guides our performance. We will do the right thing BECAUSE it is the right thing – whether someone is looking or not looking. We will do the right thing not because we may get caught if we do not, but because that is who we are, this is who we want to be. When we go home to our families and friends, we go home safe and with pride and respect. We will not take shortcuts and we will not cheat ourselves, our coworkers, our customers, or the public.

TRUST

  • We believe in ourselves

  • We think the best of our team members, customers, and leaders

  • We expect our people to think like owners

  • We know that trust is a "two way street" and must be earned every day

RESPECT

  • We go above and beyond when doing our work

  • We are compliant to company/customer rules, expectations, and regulations

  • We treat others as we would expect to be treated

  • We value people regardless of age, gender, ethnicity, company position, or tenure

EMBRACING CHANGE

  • We respect our long history but are flexible, innovative, and open to new ways to serve our customers

  • We are open to change and assume the best about the change

  • We are told the reason (the "why") behind any change

  • We do our part to ensure any change is well-supported and is successful

ETHICS

  • We do the right thing even if nobody is looking

  • We immediately report unsafe or unethical behavior

  • We adhere to the highest ethical and moral standards in everything we do

  • We ensure that every decision we make, if made public, would make our owners, customers, and community proud

SERVICE

  • We are passionate about serving our customers and each other with excellence

  • We put the team above individual needs and desires

  • We act as if a customer (or potential customer) is on our hip every minute of every day

  • We treat our customers the way we wish to be treated when we are the customer
 
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